Thanks for your reading. My name is Derek Chang. I am not living in USA. Sorry, I need to say my English is not good. I try to explain my business with Alex Hue. Until now, I think it's a bad experience. I waited a long time!
On March 2008, I ordered some ball pythons from Alex Hue. Because I am not living in USA, so Alex applied for cites for me. According to Alex's reply, he sent this application on 13th March 2008. But I didn't receive cites permit until Octomber! Yes, over 7 months. Alex told me, he can't do anything...Finally, He said he can refund. I accept this way.
Because we ever did business before, so after figure out the ledger, I should take my refund around two thousand or more. After I sent my request of refund to Alex, but he didn't give me any reply! I tried these way to contact him.
1.Call him.I left two or three brief message....no reply
2.Send him a mail.I sent several times...no reply
3.Post on his forum. I post my request on his forum on 21th Nov. He sent me a not correct invoice and cancelled my thread. Four days before, When I want to post new thread for my refund. His forum always showed "The server is too busy at the moment. Please try again later". I can't use any function.
I keep all emails with Alex and all receipts of payment. I will post if necessary.At this moment,I hope someone can tell Alex I am finding him!
Thanks.
Alex, If you look at this thread. Let me know when can I take my refund? Give me a confirmed date! Don't delay. I don't want to wait!
Derek
On March 2008, I ordered some ball pythons from Alex Hue. Because I am not living in USA, so Alex applied for cites for me. According to Alex's reply, he sent this application on 13th March 2008. But I didn't receive cites permit until Octomber! Yes, over 7 months. Alex told me, he can't do anything...Finally, He said he can refund. I accept this way.
Because we ever did business before, so after figure out the ledger, I should take my refund around two thousand or more. After I sent my request of refund to Alex, but he didn't give me any reply! I tried these way to contact him.
1.Call him.I left two or three brief message....no reply
2.Send him a mail.I sent several times...no reply
3.Post on his forum. I post my request on his forum on 21th Nov. He sent me a not correct invoice and cancelled my thread. Four days before, When I want to post new thread for my refund. His forum always showed "The server is too busy at the moment. Please try again later". I can't use any function.
I keep all emails with Alex and all receipts of payment. I will post if necessary.At this moment,I hope someone can tell Alex I am finding him!
Thanks.
Alex, If you look at this thread. Let me know when can I take my refund? Give me a confirmed date! Don't delay. I don't want to wait!
Derek