I called Us air a couple days ago after being frustrated with other companies. I didnt want to register with delta and I wanted to ship legally and with approval. Anyway, they said I bring my animals a couple of hours before flight and have all the papers they require. They also said they would refund with proof of DOA or lost shipping. The only problem is it is a flat fee of 80.00!!! I guess good service costs money. How many people ship with US Airways?