I agree with the other John (John Apple).
Most of us here are adults (term used lightly, due to some of the immature posts) and it may take a few or many pages, but in the end I think that the average person can get a pretty good "feel" for whether the complaint was a valid one, which side was most credible, and this is where threads can sometimes get really long, but for some reason many times the "truth" somehow eventually shows up.
Some of these threads go on so long that the person that was alleged to have been the bad guy, proves it, because by continuing to post they reveal their true colors, or at least show enough lying and or bad moral/ethical traits that you put a mental asterisk to the person's name for the future. Conversly, it will usually come out if the "victim" of an alleged bad guy, is just full of crap, or has a personal vendetta, or sometimes maybe just unrealistic expectations. There have been "bad guys" where the thread is very short, because they looked at the original post, and maybe objectively listened to one or two other posters opinions, and said to themselves "I hadn't realized" or "I made a mistake", which can happen to anybody, but they turn into (or actually remain) a good guy, because they quickly rectify whatever the problem was, and the thread quickly goes into oblivion.
Some posts the "bad guy" and the "good guy" both seem to have good points and it is a draw or a wash, and I think we are all fair enough that we realize such is the case, and chalk it up to a learning experience and nobody is left the "bad guy".
And then there are threads that the two "antagonists" dissapear after 4 pages and it just turns into a freaking soap opera, some of it is as WS says of an entertainment value, pull up the chair and some popcorn and read or even participate, little bit of flaming and head bobbing and

smilie attacks goes on while some try to intermediate, and eventually it to fades away, and even though there may have been some pulled scales or tail detachment, I think everybody takes it for what it was, and there is no permanent damage to anybody.
So while it would be great if you had a copy of every e-mail, a receipt for sending and receiving, photo documentation, the eyewitness account of a hugely respected herp icon, notarized of course, etc., I think in the long run they all get worked out to at least a point where you can form a decent opinion of everything.
Sorry I get to long winded, sometimes.
Just my 2 cents.