Brandon Osborne
New member
Has anyone dealt with a Freddie Nazario email [email protected]?
I shipped out an adult pair of proven leucy Tx. rats on 9/12/05. Over a month went by and I had not heard from him until 10/15/05 when he emailed me asking about what he should breed the female to. In the email he says the snakes are "doing well". Not once did he mention either snake being a problem feeder or unhealthy. The female has never had the typical bread loaf body shape of most ratsnakes, but has always been more triangular, which was a concern of his. I let him know this snakes has looked like this since the day I recieved them.
I replied answering all the questions he had asked me including my opinion on what he should breed her too. That same day 10/15/05, he emailed me with a few more questions and again, never mentions any problems with either snake.
On 10/17/05 he emails me saying the female was slower than usual and alive but barely wanting to move. He then went on to say the snake was dead when he came home later that day, saying he paid good money for her and would leave the ball in my court to see what we would do about it. Yes the snakes were priced a little higher than normal, but this is because they were very large and were worth that much to me. If they didn't sell, I would have kept them.
I have all emails corresponding since the very first contact. I do not feel responsible or obligated to offer any refund or replacement, but did offer him a 50% discount on any other snakes I have. Quite honestly, I don't feel like I even owe that much. 35 days had gone by since he had the snakes in his possession without any complaints until this.
What should I do in this situation. I sincerely thank those that have responded and emailed me in the last couple of days. I have an honest reputation and I don't want my named tarnished for something that was completely out of my control.
Thanks for reading.
Brandon Osborne
I shipped out an adult pair of proven leucy Tx. rats on 9/12/05. Over a month went by and I had not heard from him until 10/15/05 when he emailed me asking about what he should breed the female to. In the email he says the snakes are "doing well". Not once did he mention either snake being a problem feeder or unhealthy. The female has never had the typical bread loaf body shape of most ratsnakes, but has always been more triangular, which was a concern of his. I let him know this snakes has looked like this since the day I recieved them.
I replied answering all the questions he had asked me including my opinion on what he should breed her too. That same day 10/15/05, he emailed me with a few more questions and again, never mentions any problems with either snake.
On 10/17/05 he emails me saying the female was slower than usual and alive but barely wanting to move. He then went on to say the snake was dead when he came home later that day, saying he paid good money for her and would leave the ball in my court to see what we would do about it. Yes the snakes were priced a little higher than normal, but this is because they were very large and were worth that much to me. If they didn't sell, I would have kept them.
I have all emails corresponding since the very first contact. I do not feel responsible or obligated to offer any refund or replacement, but did offer him a 50% discount on any other snakes I have. Quite honestly, I don't feel like I even owe that much. 35 days had gone by since he had the snakes in his possession without any complaints until this.
What should I do in this situation. I sincerely thank those that have responded and emailed me in the last couple of days. I have an honest reputation and I don't want my named tarnished for something that was completely out of my control.
Thanks for reading.
Brandon Osborne
