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Trufflehunter 06-18-2020 12:50 PM

Heat Panels
 
To start off, I have been a dedicated customer to company "A" for some time. Within the last month I installed 8 new radiant heat panels. I stock up once a year with a sizable order. After installing some of them it was like they burned out in two weeks. I have yet to have any last more than a year tbh. Is this normal? No idea why this is happening, maybe a bad batch.

I checked everything that I could possibly think of to fix this but nada.

I am asking, what are some of the other company's that produce reliable heat panels that I could use and maybe get longer term results?

Thanks

J

Trufflehunter 06-18-2020 12:53 PM

Is Pro Heat easy to order from? Any POC info would be great!!

Randall Turner 06-18-2020 02:06 PM

That is quite unfortunate regarding those heat panels. I've got RHP from both Reptile Basics and Pro Products and they all work quite well. (Some of the RBI panels are 5+ years old, and the PP panels are older than a year).

Regarding ordering from Pro Products, they are easy to order, they just require you messaging them with some information regarding your setup and they will give you the product number to order and how to do so.

MikeCurtin 08-02-2020 10:21 PM

I just placed an order with Bob at ProProducts. Super easy to order, and have used them many times in the past. As for the ones that burned out, check to make sure it isn't a design with a detachable cord that one of your animals has disconnected. It is a common problem with some panels.


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