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-   -   Robert Collett (http://www.faunaclassifieds.com/forums/showthread.php?t=625319)

Greensleeves 07-05-2017 02:49 PM

Robert Collett
 
Robert Collett
Bloomington/ Plano Illinois area

I purchased an albino female bp from Robert Collett for $200 in April 2017. It was to be shipped after Mothers Day.

It is July 5 th and Robert had ceased to reply to texts, messages, and phone calls.

I asked for either a reimbursement or to send the bp.

He also has a property maintenance business.

Serafim 07-05-2017 03:31 PM

Quote:

Originally Posted by Greensleeves (Post 2012158)
Robert Collett
Bloomington/ Plano Illinois area

I purchased an albino female bp from Robert Collett for $200 in April 2017. It was to be shipped after Mothers Day.

It is July 5 th and Robert had ceased to reply to texts, messages, and phone calls.

I asked for either a reimbursement or to send the bp.

He also has a property maintenance business.

Could you post any texts or emails in regards to this transaction? has he been notified of this thread?

Lucille 07-05-2017 03:31 PM

Jill did you pay with a credit card or Paypal and if so have you initiated a claim or chargeback? Can you please post the emails between you showing the transaction?

Lucille 07-05-2017 03:37 PM

There is a member here whose username is legacy.collett, is that him?

Greensleeves 07-06-2017 10:37 AM

I am not certain. I will update this board later today.

Prahanien 07-06-2017 08:10 PM

Has he been active online since the purchase date? Posting, doing business, etc? Might want to reach out to other customers if he's been active and selling snakes.

Snake-Queen 07-06-2017 10:18 PM

1 Attachment(s)
Is this him?
https://m.facebook.com/robert.collet...content_filter

Any information you have on him would be helpful. Cell phone, business name, website ...

Greensleeves 07-07-2017 04:12 PM

Yes SnakeQueen, correct photo.

Greensleeves 07-07-2017 04:16 PM

Purchase resolved!

Within half an hour of notifying Robert Collett of the post to Fauna Classifieds BOI board, Robert contacted me. He brought the snake to the FedEx shop and it was shipped yesterday. It arrived at my house about 45 minutes ago, safe, sound, and clean.


I am happy to say that this purchase situation has been resolved. Thank you BOI and Fauna Classifieds and for everyone who got on this. I appreciate it.

I'm making a donation to this site :)

Lucille 07-07-2017 04:28 PM

I am so happy the issue is resolved, and that you received your snake. The BOI works. :)
I do feel that if the seller is planning on future sales, that an explanation of the delay by him would be a good idea. Good communication and prompt shipping is a pretty basic part of good customer service.


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