Raphael Mendoza ( bad animal post )
I should've already done this awhile ago but just never got around to it. i bought a reverse stripe boa from Raphael back in late winter/early spring. It sat in the FedEx office for 2 days waiting to be shipped to start with. Raphael said it was due to FEDex " changing " the status of his account. When I got the box in it was poorly insulated, gaps on all edges. It was obvious that Raphael cut the insulation himself and no heat in the box at all. She was ice cold when I got her and the morning I picked her up was the LAST time I've been able to get ahold him.
She didn't eat for almost 2 weeks , I called Raphael to find out if she was just " picky " or what but never got past his voice mail. Never recieved a response from my e-mails either.She finally ate but only if I left a pk/ft rat at the entrance to her hide box.She ate 3 times and then mucus started to drain from her anal plate. i took her to the vet who diagnosed her with a protazoan infection. Naturally I asked if she could've gotten it from her food, explained how I fed her and the vet said she could but if she was the only one sick it was doubtful. The vet also said the infection was too far along for it to have happened after I got her and that she would've had to have it for some time to reach the point she was at. He prescribed meds, basking in natural sunlight and crossing fingers. After 2 1/2 weeks of meds , modifying a cage for UVB ( 24 hours a day ) sitting in sun daily and forcing fluids she improved. She started eating again and putting the weight she lost back on. Now she is looking at another vet visit for a swollen spot on her spine. I tried contacting Raphael after the first vet visit but never got a reply then either. I no longer have any contact info on Raphael and if I did it probably wouldn't do any good anyway.I had originally decided to just chalk it up to experience and never deal with him again but now I have to this animal I paid over $400 for and paid another $180 in vet bills , UVB lights , etc. on to the vet AGAIN because he sold me a bad animal. Not what I paid for . 2 lessons learned : DON"T deal with Raphael , Don't wait on a vet visit if the critter ain't eating. I have a pretty good size collection , none of the others were or are now sick, all ate from the same holding bin and the only one to have to go the vet was the one I got from Raphael. |
BRIAN, Exactly how long ago was this purchase
made? Secondly, why did you wait so long to bring this to the attention of the BOI?
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No real good reason for the wait
I pretty much just gave up on the whole thing after the vet and treatment fiasco. A couple guys kept telling me to post it but it never became a priority until I found out the same boa I posted about was looking at another vet visit. That was when I decided it should've been a priority awhile ago. The deal was made early spring off the top of my head. The temps were still way to cool at night to be shipping without heat. I made numerous attempts to contact Raphael to fix the prob. In my e-mail about the protazoan infection I even told him that I knew it was past any " warranty " or " gaurentee " he would have on the animal.
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I'm awake now
It finally dawned on me what you were asking. It happened in '04.
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August 14, 2006
I have been waiting more than 8 months now for Raphael Mendoza, thereptiledungeon@hotmail.com thereptiledungeon.com to ship the anery possible het albino colombian boa that I paid for last december or give me the refund he promised on April 10th. I have my paypal receipts. I made two payments, one on Nov 3, 2005 (paypal ID #3VG83307BL1382723), and the second and last payment on Dec. 2, 2005 (paypal #ID #61U92547R6213972E). The asking price was $200. , and my payments were in the amount of 103.00 both times for a total equalling $206. The extra 6 dollars was for paypal fees which I vollunteered to pay. I expected shipping from December until he finally agreed to give me a refund on April 10th 2006. During this time he felt so bad he didn't ship yet he offered me this snakes anerythristic brother free on Feb. 7, 2006 which I accepted. This seller doesn't answer my phone calls and is slow to answer emails or doesn't answer at all. The last time I got an email from him was April 17th, 2006, saying my refund "should not be too long" in coming. That was 4 months ago. I have sent him many many emails. I have offered him terms to give me back my refund. I offered him $50. a month, I offered him $10. a week, I even asked him what terms he needed to pay me back. I got no response. I apologize in advance for how long this post ism but I figured this is the place. Don't do business with him! ~~~~~~~~~~~~~~~ Here is ALL our correspondence starting 11/1/05. What I did removed was only in the beginning in the interest of space and it was only me picking the snake from photos. It was cordial. Remember my second and last payment was on Dec 2nd.: "Goddess to Rafael More options 11/1/05 Hi Raphael, I hope your doing well today. I'd like to pay you $100. for Maia this Thursday. I am wondering if you can take PayPal? I would be happy to include another 3% if you will. Please let me know who to send it to at PayPal too. If not I can send a money order, just let me know your preference. Thanks, Caden 707 616 25XX" more: "Rafael Mendoza to me More options 11/3/05 Hello, You can send payment to orchids9@aol.com Thanks, Rafael" more: "Goddess to Rafael More options 11/27/05 Hi Raphael, I just looked in my PayPal and I see the payment I made to you on Nov. 3rd 2005. It went to a Paul Clark or orchids9@aol.com. I just wanted to be sure you recieved the $103. I sent you, before I pay you the rest on Dec. 3rd 2005. Did you get that, is Paul Clark correct? I have another question too. I know the parents of my girl were supposed to be hets for snow, but the babies all came out anerys. What strain of albino were they supposed to be hets for, Kahl or Sharp? In case only one parent was het albino, perhaps Maia could be a het too. Thank you so much, Caden" more: "Rafael Mendoza to me More options 11/29/05 That's cool" more: "Goddess to Rafael More options 12/3/05 Raphael, I sent you the rest of the money for Maia, via PayPal. The number of my FedEx account is: 3255XXXX Just let me know when you will ship, anyday is fine. Were the parents supposed to be Kahl or Sharp hets? Caden" more: "Goddess to Rafael More options 12/4/05 Raphael, The temps here are down to 33 tonite, Saturday nite. Please lets talk about how cold it is. I will call you on Monday. Caden" more: "Goddess to Rafael More options 12/4/05 Hi Raphael, Here is my weather forecast http://www.weather.com/weather/tenda...nav_undeclared I will leave it up to you wen to ship. I have Sprint (707 616 25XX) and my phone is off & on today. Here's my home number too in case: 707 839 82XX I check my email very frequently though throughout the day & nite, and that's really the fastest way to get me sometimes. What is the best time to call you? I sent you my FedEx account number before but here it is again: 3255XXXX Thanks, Caden" more: "Goddess to Rafael More options 12/6/05 Hi Raphael Wednesday looks like the best day to ship weatherwise. I hope you can ship then with a heat pack. Hope you get this note. Caden" more: "Rafael Mendoza to me More options 12/7/05 Caden, I am out of town all week and will not be able to ship until next week sometime" more: "Goddess to Rafael More options 12/7/05 Raphael, OK Thanks for writing me, Caden" more: "Goddess to Rafael More options 12/27/05 Happy New Year Raphael! I hope you had a wonderful holiday. I figure this week is still full of people still trying to send packages for Christmas. Fortunately the warmer weather looks like it will be around here for a while. Next week (week of January 2nd) I would very much love it if you could ship Maia to me, please? my FedEx account number:Acct # 3255XXXX my shipping address: Caden Chapman *address removed my cell: 707 616 25XX land line: 707 839 82XX Please include a heat pack and let me know by email that you are shipping when you do, and when I should expect her. Please send her FedEx Overnight. I can plan to be here any day next week to recieve her. Thank you, Caden" more: "Rafael Mendoza to me More options 12/27/05 Hola!, Just got back to town next week I could ship. Ill let you know when" more: "Goddess to Rafael More options Jan 5 Dear Raphael, I see by my email this morning that you haven't sent Maia again this week. It's been a whole month now since I paid her off, and have been expecting you to ship her. I am anxious to receive her. I know you say you only FedEx on Monday, Tuesday, and Wednesday also. Is there some problem? Pick a day next week, and ship her then, or explain to me what the problem seems to be, please. Let me know what's up, Caden Chapman" more: "Rafael Mendoza to me More options Jan 11 I will try and ship her tomorrow. I'm sorry for the huge delay. I have had many serious personal issues latley." more: "Goddess to Rafael More options Jan 11 Dear Raphael, That's great! I am really excited! I cannot wait! I am sorry for whatever problems life is handing you too, we all have times like that. I understand. What is her birthday? Thanks! Caden" more: "Goddess to Rafael More options Jan 22 Dear Raphael, The weather is much nicer this week. It was too cold to ship last week. I would love it if you could send my girl this week, please? What is her birthday, please? Caden" more: "Goddess to Rafael More options Jan 24 Dear Raphael, The weather is so nice and warm this week. It would be such a perfect time to ship my snake. You know FedEx will come right to you, and pick up the package if you like. That way you wont have to go anywhere. Please ship her? Caden" more: "Goddess to Rafael More options Jan 30 Dear Raphael, The rest of this week is looking warm. FedEx can come to your place and pick up Maia, if that works better for you. If Maia OK? Is there anything wrong with her? Please send her? Please, Caden Chapman" more: "Rafael Mendoza to me More options Jan 30 She's fine I will get her on her way either tomorrow or wend for sure. I am very sorry for the delay." more: "Goddess to Rafael More options Jan 30 Dear Raphael, Thanks! Please include a heat pack. Please email me when you have shipped her, and leave a message here on my cell# 707 611 25XX. What's her birthday? When did she last eat, and what size mouse do you recommend at this time. Thank you so much, Caden" more: "Goddess to Rafael More options Feb 4 Dear Raphael, I am changing my email address to: slithering.serpents@gmail.com Thanks, Caden" more: "Caden Chapman to Raphael More options Feb 5 Dear Raphael, I hope you're feeling well. Please send me an email letting me know you have changed my email address. I would appreciate that. Could you please tell me what Maia's birthday is? Here's another new week and another opportunity to ship Maia to me. The weather this week is borderline. A heat pack will definitely be required. Please before you ship look at my zip code 95519 on http://www.weather.com I sure hope you can ship her this week, Caden" more: "Goddess to Rafael More options Feb 6 Hi Raphael, Here's my new email address: slithering.serpents@gmail.com The weather is great for the rest of this week. Please send her? Thanks, Caden Chapman 707 616 25XX" **he "gives" me her brother free for my patience more: "Rafael Mendoza to me More options Feb 7 I boxed her up to ship on wend. and brought her to work. when I started up the heat packs niether of them would warm up. So I didn’t ship. Then I got extreamly sick! I am gonna make all this up to you by sending you a male for free so get another cage ready ok?" more: "Caden Chapman to Rafael More options Feb 7 Dear Raphael, I am sorry to hear you are sick. I thought you might be, that's why I suggested that you let FedEx come to you. I know how life can be sometimes tho. I have had a run of really bad luck myself. Right now I am typing one handed because I slipped and fell of the backporch! I do hope you feel better soon. I would be happy to have a male too. I have plenty of extra room. Thanks, Caden" more: "Caden Chapman to Rafael More options Feb 7 Dear Raphael, I am sorry to hear you are sick. I thought you might be, that's why I suggested that you let FedEx come to you. I know how life can be sometimes tho. I have had a run of really bad luck myself. Right now I am typing one handed because I slipped and fell of the backporch! I do hope you feel better soon. I would be happy to have a male too. I have plenty of extra room. Thanks, Caden" more: "aden Chapman to Rafael More options Feb 13 Hi Raphael, I hope you are starting to feel better. This week is too cold to ship boas here. I don't think you're about to ship but in case, please don't this week. Get well soon, Caden" more: "Caden Chapman to Rafael More options Feb 14 Dear Raphael, Since you are sick, it's cold, and I have been waiting around this long, I am going to take this opportunity to go out of town until Monday the 6th of March. I will be available by computer though if you need me. Hopefully, this should give you plenty of time to rest up and get well. I named the new boy Ajax, he's a hero of the Trojan War. : ) Please feel better soon, Caden" more: "Rafael Mendoza to me More options Feb 14 I got new heat packs and am ready when you are let me know." more: "Caden Chapman to Rafael More options Feb 15 Great. Let's shoot for the week of March 6th, depending on the weather of course. I hope you are feeling better now, Caden" more: "Caden Chapman to Raphael More options Mar 3 Dear Raphael, I hope you are feeling better now. Are you feelink ok now? : ) I just looked at the coming week in McKinleyville at weather.com Right now it looks like next week will be too cold, but things can of course always change. Here's the forcast page: http://www.weather.com/outlook/homea...19?locid=95519 I will regardless be back home Monday. Let's keep in touch about the weather for shipping, and please let me know if you are well now? Caden" more: "aden Chapman to Raphael More options Mar 6 Hi Raphael, It's also too cold, but there is a power failure toto. I will email you when all is well. Thanks Caden" more: "Rafael Mendoza to me More options Mar 6 k" more: "Caden Chapman to Raphael More options Mar 13 Dear Raphael, Still too cold here. It even snowed last Friday, and it is never supposed to do that here! Maybe next week, hope it warms up. Thanks, Caden" more: "Rafael Mendoza to me More options Mar 13 Im in Southern Cal and I got snow! That's crazy!" more: "Caden Chapman to Raphael More options Mar 20 Dear Raphael, The weather here is finally warming up now. Wednesday or Thursday will be warm enough to ship. Let me know if that works for you, please? Thanks, Caden" more: "Caden Chapman to Raphael More options Mar 22 Dear Raphael, Please ship today or tomorrow. Thanks, Caden" more: "Caden Chapman to Raphael More options Mar 24 Hi Raphael, My boss just told me I have to be out of town next week. I will return Sunday April 2nd. I'll send you an email that Sunday and let you know about the weather. Take care, Caden" more: "Caden Chapman to Raphael More options Mar 28 Dear Raphael, This coming week looks good. I am writing you early so you can be all prepared. Maybe you just missed my email for some reason last week. Please send my snakes next week, I can be home all week. Please. Caden" More: Caden Chapman to Raphael More options Mar 31 Dear Raphael, Could you please write me back and tell that you are ready to ship this coming week, please? Caden" More: "Caden Chapman to Raphael More options Apr 1 Dear Raphael, Please write me and tell me if you are ready to send my snakes or not. Caden" more: "Caden Chapman to Raphael More options Apr 3 Raphael, Please email me. Please ship this week. Please? Caden" more: "Caden Chapman to Raphael More options Apr 5 Dear Raphael, The weather is great this week. I can recieve my snakes any day. All it means is you have to put them in a box with a heat pack and insulation, and call FedEX, they will come pick them up. Can that be too much to ask? It has been 6 months since you werer supposed to ship! Please, Caden" more: "Caden Chapman to Raphael More options Apr 6 Dear Raphael, The weather here is great. I am so frustrated that you haven't answered any of my emails. I am sorry if you are sick, but please let me know what's up? Caden" more: "Caden Chapman to Raphael More options Apr 9 Dear Raphael, Man, I really need to hear from you and get my snakes, Raphael. I am afraid you are not going to come through for me now, it has been so long since you wrote me. I will leave a message on your voice mail too, in case you are having computer problems. If that is the care my number is still: 707 616 25XX Please Raphael, you know I have been very patient with you. I know you were sick, I am trying not to freak out here, but I need to know a date, and we need to get this shipping over with. 6 months is way too long. Please don't let me down, Please contact me, Caden" More: "Caden Chapman to Raphael More options Apr 10 Dear Raphael, It has been a long time since I have heard from you (Mrach 13th), close to a month now. I need to know a date you can ship or I want my money back. If I don't hear from you soon with a definite shipping date I will have to take some major actions against you. You don't want that I hope. Please don't let this get ugly, Raphael. Caden Chapman 707 616 25XX" more: "Caden Chapman to Raphael More options Apr 10 Raphael, I made an informal complaint to kingsnake.com about you. Taking my money and not sending my snakes is not only bad business ethics but also fraud, a very serious crime. They suggested that I report you to the Internet Crime Complaint Center, which will lead to a police report: "...In order for your complaint to be considered a formal complaint against an individual or a business, we require that you file a complaint at the Internet Crime Complaint Center (IC3) located at http://www.ic3.gov/...." I really don't want to proceed Raphael. What I really want is a definite date you will send my snakes. However if you don't respond Thrsday the 13th of April by midnight I will do this. At that time it will have been a month since you have contacted me. I will also now leave you voice mail to this effect too. Once this is a police matter it will be bigger than both of us Raphael. Wouldn't it be easier to put my snakes in an insulated box with a heatpack and call FedEx, like you promised? Caden" more: **here he agrees to refund my money "Rafael Mendoza to me More options Apr 10 First of all I have been in contact with you the whole time with the exception of the last 10 days because I have been out of town. Part of this has been my fault and part has been yours. Cold weather, vacations, boss sending you out of town. Don't put this all on me. You were getting a smoking deal a pair of bitchen anerys for $200!!! each snake is well worth $350 I was only selling them cheap to move them out. I don't like to be threatened so what you are now gonna get is your $200 back and I will keep the snakes myself." *I was out of town for ta few days, I paid last December! More: "Caden Chapman to Rafael More options Apr 11 Raphael, Please refind my $206. via PayPal. Send the money to my PayPal address: cadenchapman@gmail.com Send it now. I was very nice and very patient with you for a very very long time. I have been patient and kind with you and I have a copy of every single email I ever sent you to prove it. You ignored my emails repeatedly, gave me excuse after excuse. Exactly how many more months do you think I should have continued to wait patiently while you ignore my emails and repeated requests for shipment? No one can be patient and kind forever. Now you have one last opportunity to make good by sending me my money back. I am all out of patience. Do it now. Caden" more: "Caden Chapman to Rafael More options Apr 12 Dear Raphael, I didn't recieve my money today. You still have one more day to either refund my money or ship my snakes. The ball is in your court. Inform me of your plans. Caden" more: "Caden Chapman to Raphael More options Apr 13 Raphael, I really don't want to turn you in for fraud. All you have to do to stop proceedings right now is to set a date. I need a date for you to return my money or a date when you can ship my snakes (the weather is fine and I can be here any day). Either one will do. Failure to cooperate will result in further action against you. All you have to do is come through right now and this will all go away. All you have to do is what you promised, but you have to do it now. Caden Chapman" More: "Caden Chapman to Raphael More options Apr 15 Dear Raphael, I haven't filed an official complaint about you yet. It would all go away if you would jusr send me a $206. refund. Even if you could tell me when you can return my money I would work with you. Please give me an idea how long? Thanks, Caden" more: "Rafael Mendoza to me More options Apr 17 As soon as I can. It should not be too long. Thanks, Rafael The Reptile Dungeon" **that was 4 months ago and still not any effort in refunding my money. He hasn't written me since either and it has been 4 more months or so. more: "Caden Chapman to Rafael More options Apr 18 How long do you need Raphael? Tell me how long and I can work with you. Caden" more: "Caden Chapman to Raphael More options Apr 20 Dear Raphael, Can you commit to giving me a refund in the next two weeks? Caden" more: "Caden Chapman to Rafael More options Apr 26 Dear Raphael, You really need to send me some information about when you can pay me and how much. *I'm still trying to work with you. *If you can pay me $50. every two weeks that would work. *Can you do that? *Whan can you start? *If that doesn't work for you, what does. *You said you would give me a refund. *That was already a few weeks ago now. *Come on you need to send me something now, and set up a payment schedule. *Please do not delay. *I really cannot wait any more. *I waited all that time for you to send my snakes and then asked for a refulnd which you agreed to. *Now make good on your word Raphael. Caden" more: "Caden Chapman to Rafael More options May 3 Raphael, You have not made any effort to refund my money, set up payments to refund my money which I so generously offered you, or to even contact me since you said it would be "soon" on April 17th, 2006, two weeks ago, that you would refund my money for the boas I finished paying for on December 2nd, 2005. All this time you didn't send me my boas, finally when I asked for a refund you said yes, then soon, then in fact you have done nothing. I was very nice to you about all those weeks where the weather was nice and you didn't answer most of my emails. I felt sorry for you when you got sick, and I gave you more time. I gave you more time when you said your heat packs failed. I have bent over backwards to help you finish this transaction, and now bent over backwards too to help you make my refund by offereng you payments too! You haven't responded to my offer to let you pay out my refund in payments. How many boa buyers would do that for you Raphael? Probably none! I am so sick of chasing you Raphael, I am at my wits end. You need to start refunding me now, or I will be turning you in for fraud shortly, or maybe I should say "soon"? All it would take is $50. now and a promise to pay that every two weeks. How hard can that be? Do you need even lower payments? What do you need to work with me here? What? Just make an offer, but do not wait. Caden" more: "Caden Chapman to Rafael More options May 17 Dear Raphael, I am going to turn you in for fraud today Raphael. The way you have treated me, and your business ethics are dispicable. To make me wait all this time and to never send my snakes or give me a refund, is unthinkable. Today I will trun you in for the crime of fraud. I am totally burned out with your inability to get it together, and function like the business you pretend to be. Caden" more: "Caden Chapman to Raphael More options Jun 6 Raphael, You still haven't sent me a refund even though I generously I offered you the same terms I paid you with, for my snakes. That was $50. every two weeks. I can't believe you didn't jump at the chance to take me up on my generosity. The only thing I can figure is that you INTEND to rip me off. In spite of that I am now making my lowest offer. You said you would give me a refund, but you haven't done even 1 thing towards that in 3 months. Here I am, 6 months after my purchase still chasing you around trying to get you to communicate with me. Do you think you can manage $10. a week to pay me back? It has been 6 months Raphael. Is you intention just to rip me off now? If you can't make $10. a week I have to assume that your intention is to rip me off. Communicate with with me. Communicate your intentions. This is my last offer. How can I be more understanding and patient? It isn't possible to me more patient. What more can you possibly expect of me, Raphael? Caden Chapman 707 616 25XX" more: "Caden Chapman to Raphael More options Jun 17 Raphael, What terms can you make? You said you would send me a refund. How can I help you pay me back in a way that will be comfortable for you? I offered you $10. a week. I was so nice to you and so understanding that you gave me a free anery, remember that? Why would you treat me this way? What did you expect from me? How much patience can one person have? Think if you were in my place Raphael, what would you do? Caden paypal: cadenchapman@gmail.com" ~~~~~~~~~~~~~ Don't do business with this seller. He has other bad feedback, and now I am telling you he never sent the snakes and never refunded my money. He doesn't answer my emails and he screens me out on his work phone the only number I have for him. I turned him in for fraud to the Internet Complaint Center http://www.ic3.gov/ 4 months ago and havn't heard anything after turning him in for abuse to kingsnake.com, and they recommended that I use IC3. When I told him I turned him in, he removed his website. After I made the complaint to IC3, Raphael Mendoza took his site down. I plan on making a police report now that I have think that IC3 isn't going to do anything, just like kingsnake didn't. I plan on taking him to small claims court too. The only other recourse is to post here in the BOI so here it is. Sincerely, Caden Chapman slithering.serpents@gmail.com |
I was looking at dealing with Rafael. Has this ever been resolved or has anyone else had any dealings with Rafael?
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There has been no resolution for me. Last I heard he was going to give me my money back, and that was a long time ago now. I know I will never see a dime of my money. The only thing I can do now it to warn you NOT to do business with Raphael Mendoza
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If your in contact with him about the potential deal , feel free to direct his butt to this thread.
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