Josh's Frogs
 

I am posting to give my feedback on Josh's Frogs. This was my second order with this company. I ordered 2 fly cultures this time and they arrived within specified time frame. The cultures however were in bad shape. They must have flipped during shipment. I contacted customer service and they were very helpful. They offered complete refund or to replace order. I chose the replacement order which arrived today in perfect condition. I appreciate the good customer service

I recently placed an order with Joshs Frogs and could not be happier with their customer service and extremely fast shipping. I will definitely be a returning customer.

I personally will only buy dry goods from them. I've ordered fruit flies in the past and they always arrived in bad shape. I usually ordered from ebay since I use it often for multiple purchases. House, pets etc.. When I got frustrated with my last order of flies arriving in poor shape again, I complained. They said they needed proof and questioned the situation. Being that I had ordered from them many times before, never complained before and have a perfect ebay rating as a buyer and as a perfect seller, I was slightly offended. So I decided I will not purchase feeders from them any longer. This was at least a year ago now. I still occasionally order something random like cork from them. Fine with that stuff... but bugs I'll get from someone else these days.

Leaving more positive feedback for Josh's Frogs. I placed an order for brewers yeast and several live plants. My order arrived quicker than expected and packaged in a professional manner. Extra care was taken to protect my plants. I appreciate the extra care given and will order again.. Thanks