Matt2979 |
02-18-2012 08:11 AM |
Quote:
Originally Posted by Alexandrina
(Post 1421655)
I am furious with Flukers and now consider them to be an unethical business. IMO, they should be shut down. I am going to contact the authorities and find out if the health dept , agriculture dept , or whoever might oversee businesses like this should be pressed in to conducting an investigation. Someone told me that shipping pest species over state lines is a federal offense. ( I have no idea whether that's true, but if it is, I hope they get nailed.) From the way they responded to me it is obvious they know they have an issue and they don't care.
I believe the larvae are Dermestes maculatus. I am not an expert but the pattern on the larvae looks more like this species than lard beetles. If they are maculatus it means Flukers has a filthy warehouse and the beetles are feeding on massive amounts of dead crickets. If you decide to order from them, you may get a high DOA level if the crickets are diseased. You'll probably also get mites and who knows what else if their warehouse is filthy enough to support this infestation level of flesh eating beetles.
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Wow, what a read! Lots of emotional driven statements that prove nothing. While I would not have been happy to get those "extras" in my shipment (before realizing what good they could do), I can't imagine letting that cause me to make false statements to others about how they might get diseased, dead crickets and MITES, if they ordered from Fluker's!!! MITES from crickets????
Call me crazy, but I just don't see how emotions have any place in a business transaction. Again, I can see being upset from the shipment, but that has nothing to do with the transaction part, itself. They DID agree to ship another order out...until you started threatening them. At that point, I too would have done the same thing by offering a refund and asking you to find another supplier.
I don't do business with Fluker's, as I no longer have a need for crickets. Had the OP come here with her recent experience and left out the crazy allegations, opinions, and emotions, I would have been more understanding. From some of the other statements, it sounds like I'm not the only one that felt this way.
Quote:
Originally Posted by Alexandrina
(Post 1421662)
You can defend Flukers if you want, but in my opinion, this is evidence of a filthy facility and bad customer service.
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I'm not defending anyone. Just not seeing how you could come up with " this is evidence of a filthy facility and bad customer service" all of that with what you received. ESPECIALLY the "bad customer service" when they were extremely professional, courteous, and quick to fix their mistake!
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