LLLReptile.com - Misrepresenting animals
A few days ago I came across a listing on LLLReptile.com's website for "het snow" leopard geckos. This immediately caught my attention, since "snow" is either a co-dom mutation or line bred in leopard geckos, and therefore you cannot get non-visual hets. I realize that the term "snow" is used to describe a myriad of morphs in other reptiles, all of which are inherited in their own specific way, and mistakes are easy to make. However, what prompts this post, is that after I made LLLReptile aware of the mistake, they did not change their listing. I have included their response below. I also included a screen shot of the listing.
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So they agreed it was a misnomer, but didn't change it? The wording of their response raises a red flag in my eyes-
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Here's a thought, just off the top of my head.:bandhead0 Why not change the website to accurately reflect the TRUE/ACTUAL genetics of the animals for sale? :thumbsup: To me anyone that purchased one of these "het snows" from LLL should be given a full refund immediately. |
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Have any other items on the website been updated during that time? Does LLL have a full time employee specifically dedicated to updating the website or is it something someone who has other duties does on a weekly (for example) basis? Quote:
There's a big difference between a mistake- which this could quite easily be- and a deliberate and calculated attempt to commit fraud. Unless an animal has actually been sold to a customer who was not first given the correct information about the incorrectly listed genetics, it's not fraud. It's just a mistake on a list of animals for sale. |
Actually, I am the one who usually updates the animals on the site, and have been gone since yesterday morning when Kate emailed you back. (others can change our site, but this was emailed to me to fix, and I have been gone)
Settle down there guys :). An employee added them to the site, given incorrect information by a customer they bought them from, and didn't know or was just brain dead at the time! Happens to us all. Our employees are extremely smart as many of you know, but you can't know every trait on every animal every time. It has been changed, and obviously wasn't up to sell someone a sixty dollar adult leopard gecko trying to fool them... Come on. You got a very polite email back from Kate, who emailed me to take care of it, and 36 hours later, it was done. Normally, I get to things much quicker. I do apologize for it though on behalf of all of us. I get irritated when the site has a spelling mistake, let alone something like this! Like she said - thanks for pointing out the brain fart on our part. There were only a few adults, and nobody bought them, so nobody is under the wrong impression with their animal. Thanks again! Scott LLLReptile & Supply |
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