Name : box turtle lover. refuse to refund. Tortoise arrive dead.
 

Seller delete the post already. Sellers name: box turtle lover.


Seller asking for 70$ shipping, I’m not expecting a dead tortoise. :(

Im sharing a experience with all the buyer.
A unprofessional Seller put four heating bag in delivery box. When I unboxing it, it’s 130 inside and the Russians tortoise is about 107 degree . I sent all the picture and Videos to the seller , but Seller refuse to refund . And Seller is saying she’s following all the step for delivery. She’s not responsible for the died of this poor Russian tortoise. And the funny thing about it ,is the Seller saying I should look for the refund from the company who make the heating bag.????


Warning make sure the Seller is responsible.

Me vs seller.

Part3
 

This seller is so irresponsible

Part4
 

Part. 4

It is a beautiful Russian tortoise...so sad to see him dead just because seller use heat packs inappropriately.
Highly suggest only buy turtles when the weather is permitted.

Anyways, seller(shipper) should take full responsibility on the loss.

Wow. They cooked that tortoise 100%. Should have only been one heat pack in that box.

4 heat packs is excessive and illustrates a lack of understanding regarding cold weather shipping practices.

Taken from ShipYourReptiles.com:

Warning! TWO THINGS to consider! It's very cold in much of the country. You have two primary concerns when shipping live reptiles during the winter- the general temperatures and proper heat pack use. We have carefully developed temperature guidelines for safe and responsible winter shipping. You must also be careful NOT TO OVERUSE heat packs! Heat packs are essential to winter weather shipping, but using the wrong type of heat pack, or using more than one, is a recipe for a DOA disaster. You can find our temperature and heat pack guidelines here, please contact us with any questions!

Shipping guidelines:

https://www.shipyourreptiles.com/en/...s#question-275

What she talked are so ridiculous, I doubt she didn't even have a reptile shipping experience. There are a lot of reptile shipping guides on the internet, and Russian tortoise can take lower 40, it would be okay if there is no heating packs in the box, and there is no reason to waste 3 more heating packs. If she is not kill this animal on purpose, I would say the seller is too stupid to do reptile things.

Profile for Box Turtle Lover, name is Anna Griffard.