When you say "they charged you", how exactly did they do that? Did you give them a credit card number? Is there an online account display that you are viewing? Where are you seeing this charge that has been applied?

When you sign up you have to proivide credit card information so they can bill you when you ship and buy supplies. I found out they took $20 when I checked my bank statement. Nowhere in the whole process of signing up did it say I would be charged for anything.

Same here,, it asked for credit card (assumed for billing purposes) and my credit card has been charge, 3, $10 charges by Fedex.


No one else has had this happen?

My contract states live harmless reptiles. This includes snakes and lizards. I did this as we're just now starting the snake side of the business but are primarily lizards and wanted to be cleared for both.

It's been so long since I signed up for Fedex (over 2 years as I signed up with both UPS and Fedex when I started the business so I'd have accounts just incase) but they didn't ask for credit card information at the time.

It's probably an error but I'd be bent as well.

Well, I know I opened my acct. before the 13th of Feb. Reason I mention the 13th is that I also just got my credit card statement in the mail and it goes through the 13th and mentions nothing about it. NOT to say it won't happen, but I DO know I was told it was free.

I'll figure it all out on Monday when I call them. This is just too strange.

Just to clarify, I did what I'm presuming Joel & Robert did in order to see what's going on.

When you get to fedex.com, there's two links for opening an account. The first is link just gets you an account number. The second link signs you up for an account with "Online Express Shipping with 10% discount."

When signing up for Online Express Shipping with 10% discount, the site requires that you enter your credit card info. However, there is nothing that I could find in their FAQ or terms that mentioned or authorized a charge to your account.

We'll see if my account is debited as well.

Ken,
After reading their posts earlier I did the same research as you have. I did not find anyting that speaks to such charges. I also did the same, in signing up, with teh credit card and the 10% discount on shipments.

There has to be a simple reason and/or error as to why these charges happened.

Like I said, and I have the statement in front of me, I was not charged anything.....hopefully it will stay that way!

I signed up on Thursday (2-19) and I signed up for the regular free account (I could not figure out why they wanted to give me 10% off for no apparent reason, and I worry about Hidden fees) I did not order any labels or anything (Havn't figured out how to order the "Free" labels, and I don't want to buy anything yet)

It did ask for my card #. I did give it. I just checked my account and I have not been billed anything. It is possible that if they tried to bill something it won't go through until Monday. I will keep an eye out.

Getting ready to order some boxes along with some other suppliesf. For those who have had their boxes returned to them how about some replies on which company (if any) your boxes came from....