Quote:
Originally Posted by Kittycatpenut
A TOS is not a legally binding document. You can't refuse to refund a product that hasn't been received
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Now you are telling people what they can or cannot agree to? Sellers certainly can specify their terms.
If a TOS says no refunds/ store credit given, then that is they way it is. Some sellers will be flexible, and ask the reason, but they do not have to do that.