09-19-2005, 11:47 AM
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#21
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This is the rest of our e-mail exchange (read from bottom up). They are basically useless.
Quote:
then it would be "standard practice" to represent that fact on your website. I'm done with this conversation. I will file the necessary complaints with the credit card company and with the authorities. You shipped dead insects. As I said, those superworms were black and had been dead for a long time.
Please view the thread at http://www.faunaclassifieds.com/foru...ad.php?t=71908 to see what others think of your practices.
See ya...
-----Original Message-----
From: thesuperwormfarm [mailto:info@superwormfarm.com]
Sent: Monday, September 19, 2005 11:29 AM
To: Jim Ohlstein, Superior Ectotherms
Subject: RE: Superworm Farm E-Mail Confirmation for Order #: SW56248
Jim:
Our PA facility is offline for routine maintenance. It's standard practice in our Industry to ship from alternate locations during down maintenance cycles. We plan on reopening the PA location mid November.
The Superworm Farm, Inc.
PO Box 25
Kempton, PA 19529
Phone: 866-680-2030
Fax: 610-871-0051
Web Site: www.superwormfarm.com
E-Mail: info@superwormfarm.com
---------- Original Message ----------------------------------
From: "Jim Ohlstein, Superior Ectotherms" <jim@superiorectotherms.com>
Date: Sun, 18 Sep 2005 03:02:43 -0400
>One last comment. The following ALSO comes from your website:
>
>"Our products come to you from our growing facility located in the
>foothills of the Blue Mountains, just minutes west of Allentown,
>Pennsylvania." I have included a screenshot for your convenience.
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>But my "products" came from Lafayette, LOUISIANA. So you actually
>MISREPRESENTED what you were sending me. Had I known that they were
>coming from that part of the country (two hours from New Orleans) I
>would NOT have bought them given recent power outages and other
>problems in that area. I believe they call that "misrepresentation" and
>I will have to consider contacting the authorities here in Virginia.
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