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You said you bought the snakes in January on a payment plan.... When was the LAST payment sent??.... Was it a month ago, or yesterday??....
Also, I've done TONS of business with Chris and I have never had a problem.... granted, his customer service is kind of lacking in this situation, but if he is still sick, he could be in self-preservation mode and doesn't really care about anything else right now (of course, that still wouldn't be right, but I'd understand)....
Neil
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