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Dennis,
I totally agree with you on that. I will still be a Reptile Basics customer as long as I am in need. He treated me fairly and with respect. Great customer service skills.
Its just the type of person that I am when I purchase something and I dont like it... I just buy it from someone else and give them a chance. I feel bad even posting here what might be construed as negative because I am not negative when it comes to RBI. I just chose a different route was all.
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