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MP. You need to post your full name or your post might be removed just a heads up.
I posted that because if the owners are obviously viewing this thread.
They can as easily post to this thread and speak to all parties who have had bad experiances with them.
To me that letter was more of a "lets hush up the problem" instead of "lets fix the problem".
Regaurdless if i had a problem or concern with any company and it was brought to this board I would post any and all E-mail's pertaining to it for the membership to see. Be it in a solution or a ongoing problem the members of the board have the right to see it.
I know very well how an import facility runs and the problems and hard work involved. However I also know that in bussiness your customer service and product is your reputation. When you are treated as rude as I was with them and obviously many others then it is a major problem that needs to be resolved.
This is not the first thread on JP either and yet the problems continue. That says it all for me about this company!
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