Originally Posted by NCEI

rstrack you ordered 2 caiman right? I guaranteed them for 7 days just like the web site says. Now how am I supposed to know what you did to the caiman in the amount of time it took them to die. You said a week but I think it was a month.. Should we guarantee them for life?? If there was a problem with them you should have let us know with in the 7 days JUST LIKE THE WEB SITE SAYS!

Andy5283 you didn't "buy" the blacks we traded for them.. This is the first time I have heard of the so called split scute and we traded months ago. If you were un happy then you should have let us know and we would have been more than happy to trade back. I never seen a split scute on them but if there was and you didn't want them all you had to do was say so and we would have traded back. Instead you want to bring it up here. Is that to hurt my sales and help yours?? That is what it sounds like to me..

JonRare You sent me money for items I later found out (before I shipped) you were not allowed to posses in your state. It did take me a couple of months to get you paid back (not 6) but to be honest (now that I read your post) I should have made you take it as a credit. As that is what our policy is.

JungleGems I addressed you in the other thread that you bashed me in.

We ship out 40+ orders per week. We also have one of the best guarantees in the business. There is NOT 1 person out there that can say they upheld there end of the guarantee and we did not. Just like there are good and bad dealers, there are good and bad customers out there and obviously if we ship 40+ packages per week and I can only find a couple of people that complain about our service, we must be doing a good job. Even though we try we can't make everyone happy. Some people are complainers no matter what you do! Again we stick to our guarantee. If you place a order with us a uphold your end of the guarantee we will do the same and there is no one out there that can say otherwise!!
Thanks Chris
Nature Coast Exotics Inc.