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Actually the seller is still protected regardless of the buyer opening a dispute. If the seller ships and the buyer tries to escalate it to a claim the seller can fight it simply by providing the tracking number. Opening a dispute doesn't mean the buyer can do whatever they want. When a dispute is open both sides are able to state their cases and if either one seller or buyer feels the need to escalate it to a claim they can regardless of who opened up the dispute. So the excuse Eric gave is BS, he still has as much protection as he did before he went off the radar neglecting his obligations, open dispute or closed. You never close a dispute until you're satisfied and have received what you paid for. If he waits long enough Paypal will escalate it to a claim and then favor with the buyer if he still refuses to ship. But DO NOT close the dispute until you have your animals or refund!!!
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