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If you look at how many people ship FedEx everyday a few bad experiences are a drop in the bucket.
We have shipped around 150 boxes via FedEx this year and have only had 2 delays on the boxes and they all made it no problem. Delta is more expensive, but is same day and you can insure it. We shipped 25-30 shipments with delta this year and they delayed 3 of them. Overall FedEx is best just make sure the animals are packed tight with paper so when they ruff handle the boxes the cups/bags stay in place.
Get certified, it really doesn't change anything as far as your basic shipping but when there is a delay or problem if your not certified they give you a lot of crap about it. We got certified and have no problems.
Shipping is a big part of moving babies as you are advertising to your target group of buyers all over the U.S and beyond. Local is good for a few animals but most will end up being shipped out.
Hope this helps.
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