FaunaClassifieds - View Single Post - Not covering the shipping cost on a DOA shipment?
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Old 04-12-2016, 06:02 PM   #3
BenR
Thanks for the feedback April. That is how I feel about it too. In 2011 I had an albino burmese python baby die during during shipping and I sent out a replacement for free as they were happy with that and wanted a replacement over a refund. Well, sure enough the replacement died too, and I refunded them every penny, even though I was out on two snakes and two shipping charges across the US. It sucked, but if it only happens once every 10 years I guess I can live with that....lol