Originally Posted by kmurphy

Not trying to give you a hard time Anna, but you've really offered no proof at all. Neither party is contesting that the package was delivered and that you were there to receive it. The UPS driver is only reaffirming what you stated, at time of delivery, that one snake was missing. (Actually I haven't called. Does the driver state only 5 snakes arrived or that one is missing?) If you weigh the snakes now you could easily not weigh the albino, if it were in your possession. Not saying that is the case. Just pointing out how that doesn't prove anything.