Quote:
Originally Posted by Bobby Douglass
I know everyone's having fun beating up on Jerry and he probably deserves most of it but to me making that first payment was a big step for him.
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One of the points people have been making is that it shouldn't have been such a big step for him...it isn't as if Stu posted this thread a day or two after receiving the snakes. Jerry can claim it was simply a matter of him not reacting as quickly as Stu would have have liked; but had he addressed his customer's legitimate complaint at the start, we wouldn't be doing this over a month later.