Originally Posted by MCMB-2

This is directed to the OP, Mel:

I am a completely neutral bystander in all of this. I have never dealt with Underground Reptiles in any way, I do not know anyone that works there, nothing. Here is the issue that I have with what I've seen.

You are benefiting from the fact that everyone is on the 'hate Underground' bandwagon right now, which is an unfortunate side effect of the BOI and a simple case of argumentum ad populum. If I were Underground Reptiles, I would also be hesitant to give you a refund or credit, and here is why: you ordered a male and two females. You are now claiming that one female died and the other is actually a male. However, your proof of this is nothing in the case of the dead one (for some reason you didn't take any pictures?) and a picture of a male gecko to show that you didn't get a female.

If you ordered two different gendered geckos from them, my request would be that you take a picture of BOTH remaining geckos, side by side, to show that BOTH of them are male. You showing us a picture of a male gecko is not proof of anything other than that you did, in fact, receive a male gecko.

I am not saying that you are wrong or lying, I'm just saying that you haven't really shown any proof of your claim. If you can show the two geckos side by side in the same picture, both males, it would give much more validity to your accusation, and I would absolutely agree that Underground Reptiles owes you compensation. In the meantime, as someone who is looking at this on a purely factual basis, I do not think that you have proven anything and the fact that Underground even offered a replacement based on what you've shown was a very generous gesture on their part.