John
Your reply seems a bit underwhelming. A 24 hour guarantee is fine, as a health guarantee, shipping guarantee, live arrival guarantee, but if an animal does not eat, ever, and dies, how is that not your fault, at least partially. Yeah, if they guy force fed it, that might have had something to do with the snake's death, but if a snake is not eating, and you are not returning his emails, what is a guy supposed to do? It looks like you owe him a snake!
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