|
SYR when notified of the deficient shipment from Martha contacted me immediately and requested pictures/video of what I experienced (which thankfully I had) then called me and requested all of her known contact information. They contacted me a few days later and assured me they had contacted Martha and that the issue would not be repeated. They were on it from the moment I first emailed them. They won my business that day. That is what customer service looks like.
|