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Thread: Good Guy RodentPro
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Old 12-15-2011, 03:57 PM   #2
ophidile
seconded on the customer service

I've been using rodentpro for years and had been happy with their methods and product, though I agree other places may have tidier packaging methods. I thaw my prey in warm water though, effectively "washing" them so that's never really mattered to me.

Their customer service really is fantastic though. Sometimes on the BOI folks say "it's how problems are handled that we can really see the good guys" and recently, I did have a package disappear in a way that some sellers would probably have told me SOL. Rodentpro however replaced my order and even let me change my order a bit as I noticed other things I was interested in and applied new coupons to that.

Very happy with them, buy with confidence!