Quote:
Originally Posted by Marcial Mendez
From what I can tell, everything about Rodent Pro is great (customer service, automated ordering, etc) EXCEPT the quality of their rodents. I've only ordered from them once, and was truely disgusted.... parts, stench, feces, mis-sized etc.
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Wow, I just have a hard time believing this. And if it's true, then why are you blasting them on a forum instead of taking the more appropriate and respectful approach and contacting them directly? I don't think they'd be so popular if they delivered the quality of product you are describing.
Like I said earlier, I had one instance where some rats were mis-sized and they definitely took care of me, refunding the difference. Ever since then, I routinely weigh any rats I think look like they might be mis-sized...every time they've weighed in within their published range.