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I had a Doctor's appointment that I finished up with at about 11:15 am that day and called Michelle to see if I could stop by (I was two miles away) and got to their place by 11:30am. The Borneo was still cool and I saw the wound and the box. The heat pack was still cold and Donnie was showing me how to activate it and after a few minutes it actually increased its temperature. So I am posting this as an eyewitness to the fact that the heat pack was cold.
Kevin Scott
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