My regional rep (Spartanburg, SC) is Mr. Leonard Evansek and he is wonderfully punctual about returning calls or emails. Give him a call or email. I'm sure he can get things jumpstarted. He is very passionate about helping the reptile shipping industry. You can reach him at:
Lenny Evansek
FedEx Account Executive
864-630-8594
leonard.evansek@fedex.com
Oh! And tell him Chris Bianco (bee-ahn-coh) sent you. That may help, too.
Good Things,
Chris