Quote:
Originally Posted by BillZ
Sure would be nice if the OP took a few minutes to acknowledge or refute the explanation given by the shipper. Lots of people seeing this use their services and a follow up is in order..
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That is really not necessary. It isn't that hard to understand. The OP just doesn't want to get it or didn't read the instructions on SYR's web site.
Everything Robyn stated yesterday in post #6 was correct. FEDEX checks the actual weights as well as the actual size of the boxes at their shipping centers while they are being sorted and routed to their destinations. If the dimensions and weights have not been properly entered by the shipper, FEDEX re-figures the charges based on the actual size and weight. Then FEDEX bills SYR for the difference, and SYR passes on that extra charge to the shipper.
From the SYR web site:
Package Dimensions
FedEx will scan your package for label accuracy. Please measure carefully and round up to the nearest inch.