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I'm sorry to hear you weren't aware of their known issues. It would be really nice if the breeder would do an exchange for a non-jag for you. However I do think it's up to the consumer to research what they are buying and it isn't the responsibility of the seller to inform about these types of issues. You don't see every post selling a spider combo morph ball python explaining the wobble. It still sucks to have not known about it. Perhaps you can try to explain to your children that the snakes are still normal and just have issues, like a disability?
Good luck.
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