FaunaClassifieds - View Single Post - Bad Guy Fauna Web Moderator **Horrible Customer Service**
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Old 06-23-2011, 10:02 PM   #27
hhmoore
So we are nearly 3 weeks into this change, and I still get at least a few of these daily. I have answered every one of them by suggesting that the sender read the announcement that is posted in each section of the classifieds or check the Fauna Feedback Forum, saying that the situation is fully explained in both places.
Some members probably do feel slighted by that type of response....but I suspect that they might understand it a little better if they were the ones that had received the barrage of PMs asking a question that is answered, publicly, in the two most obvious and relevant places. If I were to type out an explanation to each one I received, it would have morphed into something quite abbreviated, without much in the way of background or explanation , in pretty short order....at least this way, everybody gets the same response; and it is one that pretty thoroughly answers the question.