Quote:
Originally Posted by mattc
picture attached no TOS. Seller claims snake rubbed nose raw during shipping, interior mouth red swollen, mouth was stuck shut today due to so much mucous.
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This doesn't look like a "nose rub" to me?
I also agree with you not paying shipping to return it. I also want to comment that I think a seller putting "full refund minus shipping costs" should really not apply here because clearly the snake was not well when you received it. If the buyer is not happy with the appearance and wants to return the snake/reptile, then I can understand not wanting to refund shipping or pay for return shipping. But as others have said, this is a different situation.