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Yup, and he keeps throwing the blame at Square, claiming they took his money out, which looks like a load of bull. If my payment processor took money from me for a refund and the customer didn't get it, I sure as hell wouldn't be sitting around, rolling me eyes and going "ugh."
Definitely go to the bank and take these screenshots to show them the seller has "claimed" to be sending a refund, but you never got it. They can see pending refunds just like any other transaction, so it should help your case when they see the seller himself agreeing to a refund and then not following through.
Also, maybe it might be a good idea to contact Square and let them know he might be using their service to commit fraud. If they cut him off, it'll reduce his ability to scam someone else and then just blame Square when it doesn't work out.
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