Could you ask the DVM to photo copy his/her SOAP (the chart write up) it would clear a lot of this up... even if under A. it states the presumed problem v. others its still better then just the copy of the bill. I am not saying you didn't receive ill animals, just think you'll have less of a head ache with the Doctors writing to back this up. I am sorry that the snakes are doing poor and may possibly not make it. Best of luck!
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