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Keys and Kritters. I am sorry for your issues. Please keep in mind we are a wholesaler, importer. Sometimes animals may be a little bigger or smaller than described. We are not a retail store and cant provide pictures but try and do our best to describe. Unfortunately as a wholesaler there are sometimes DOA's. It is sad but We stand by our policy to credit any and all doas regardless of weather or type of animals. Whoever you order from if an order is shipped there is a risk and especially with amphibians. They are very vulnerable to heat or cold. Which I am sure you know. In anycase you say you are owed a $50 credit. How about we double it and make it $100 credit. If you choose to order again just tell us Dan F has issued a $100 credit since you had an issue the last time. If you do not want to order again thanks for the previous business and good luck to you in the future.
For any other issues to anyone else out there please call us 407 3207001 or email us. We will work hard to resolve any issues good or bad. Thanks
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