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Easy. My wife gave me his business card. =)
FedEx does business with my wife's work, and she mentioned to the Rep that I sometimes ship things UPS. He was quite anxious to have me switch to FedEx. I emailed him a message (several months later). He called me later that day and said he'd check on things. I then emailed him the next day with the name James Brown in Legal. My Rep emailed me back to thank me for giving him this name. (He'd been trying to figure out who to contact.) The next day, my Rep called and mentioned that he spoke with James Brown and I first needed to open a FedEx account. He even offered to set it up for me. I took care of it myself, though. It's been exactly two weeks since I opened up my account online. The next Monday I sent him (via my wife) my application and the "test package". He CC'd me a copy of the shipping info when he shipped it to the FedEx Testing Facility. (It arrived at the facility last Thursday.) And this morning he forwarded me all my approval paperwork from the Testing Lab. (And the FedEx delivery guy just showed up with my returned package.) I'm just waiting on the rest of the paperwork to sign...and my Rep says that should be soon.
Have I rambled enough?
I'm sure you could just call FedEx and ask the name of your local Account Executive. My guy is Lenny Evansek. I mentioned that if this all goes well, then he can probably expect a lot more calls from people wanting to be FedEx Certified. He's pretty excited about that! =)
Good Things,
Chris =)
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