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There is definitely a very consistent pattern here. Enclosures supposedly made and never received...then hassles with getting refunds. James, you say everyone has been refunded but I see recent posters saying they haven't...? The lack of documentation proving shipping is concerning. For me, that's what pushes an overwhelmed seller at the mercy of shipping freight into much sketchier territory, and starts to sound dishonest.
Regardless, it's probably a good decision to only sell for local pickup - whatever the reason, your distant customers are not getting their enclosures.
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