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Wow, I honestly can't believe that nobody caught that major of a kink. Crazy! I know they have a lot of snakes, but I think they should at least give them a brief once-over before they box them. =\ I'm glad that they promptly took responsibility and fixed that for you though, that's good.
Since they carry so many, I wouldn't be too surprised if they had mites either but... If the mites were the huge issue for you and were the entire point of this warning thread as you said, then I wish you would have taken a picture of those like you did with the kink. Maybe it's just me. ^^; Hope they didn't spread any for you, good thing you practiced quarantine!
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