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It depends on the airport. I've picked up at Detroit, and Flint, Michigan.
At Detroit, I had to go to the Delta cargo terminal. It's a huge, chaotic airport, and took me a few minutes to find the building.
At Flint Bishop, I just walked up to the Delta ticket counter, and they had the box in the back room. It's a much smaller airport, and a few eyebrows were raised by the clerks!
It's really no big deal - just have your ID, and payment for the shipment. I don't know what's up with that, but I paid for the shipping on my last two orders when I picked them up.
I hope that answered your question!
Kathy
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