HERES THE EMAILS THEY JUST KEPT GIVING ME THE RUN AROUND THEY DIDNT INSPECT THE SNAKE BEFORE SHIPPING THEY WOULD HAVE SEEN IT WAS REALLY BAD
>
> -----Original Message-----
> From: Snake Morphology [mailto:info@snakemorphology.com]
> Sent: Tuesday, November 29, 2016 6:04 PM
> To: Witmer, Jessica <jwitmer@wellsborosd.org>
> Subject: Re: black pastel
>
> You send a label with FedEx as return item
>
> Sent from my iPad
>
>> On Nov 29, 2016, at 2:46 PM, Witmer, Jessica <jwitmer@wellsborosd.org> wrote:
>>
>> We are trying to do the right thing, so please understand that. We do not know how honest you may or may not be. We are not accusing you of trying to rip us off - we need to be sure though. This snake has NOT been sick for a long time - we've had her out for expos recently and feeding/cleaning every week. She's a great eater and has not shown us any reason to believe she's been sick. We haven't seen any symptoms at all.
>> Like I said, we have to check with our business supply store about how to send a label - we've not had to do this before. They will re-open tomorrow.
>> Thank you.
>>
>> -----Original Message-----
>> From: snake morphology [mailto:info@snakemorphology.com]
>> Sent: Tuesday, November 29, 2016 4:44 PM
>> To: Witmer, Jessica <jwitmer@wellsborosd.org>
>> Subject: RE: black pastel
>>
>> this snake has been sick for a long time has it really bad
>>
>> please refund full amount send lable ill send you the snake back
>>
>>
>>
>> -----Original Message-----
>> From: Witmer, Jessica [mailto:jwitmer@wellsborosd.org]
>> Sent: Tuesday, November 29, 2016 1:20 PM
>> To: snake morphology
>> Subject: RE: black pastel
>>
>> Rick,
>> My husband has been breeding snakes for over 20 years as well - we are familiar with respiratory infections. We've had them in our snakes on occasion and we've gotten medicine from the vet. It seems odd that she got sick in a day, though. She was given a full inspection before leaving us.
>> Could you please take one more picture of the whole snake to assure us that the snake with the infection is ours.
>> We do not live in very big area, so we go to a business supply store to ship our items - Fedex does not come to us. I will have to do some research on how to send you a label. It was almost $70 to have the snake shipped to you, so we will need to determine the cost effectiveness of having it shipped back.
>> Thank you,
>> Jessica Witmer
>>
>> -----Original Message-----
>> From: snake morphology [mailto:info@snakemorphology.com]
>> Sent: Tuesday, November 29, 2016 3:50 PM
>> To: Witmer, Jessica <jwitmer@wellsborosd.org>
>> Subject: RE: black pastel
>>
>> we been breeding for 20 yr once it gets infection theres no cure and it will contaminate your whold collection here are pics please refund and send me a lable ill mail it back
>>
>> heres my number 310-600-7555 rick
>>
>> snakemorphology
>>
>>
>>
>> -----Original Message-----
>> From: Witmer, Jessica [mailto:jwitmer@wellsborosd.org]
>> Sent: Tuesday, November 29, 2016 12:23 PM
>> To:
Info@snakemorphology.com
>> Subject: black pastel
>>
>> We received a claim through Paypal that you are asking for a refund and claiming the snake has a respiratory infection. Jack has been at the shop working all day and does not get cell service there; therefore, he would not have seen a text or email from you, so I apologize for any delay in responding. I saw the claim when I returned home. I assure you that the snake was in good health when it was shipped. We would like to settle this as quickly as possible. Could you please provide pictures or a video of the snake showing its infection?
>>
>>
>>
>> Thank you,
>>
>>
>>
>> Jessica Witmer
>>
>> Canyon Country Reptiles