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Emily, you shouldn't have been giving him shipping advice when you so obviously don't know a thing about shipping snakes. Hand warmers? And there was no mention of using an insulated box on either side. Shipping a snake at 40 degrees can be done safely, with the proper heat pack and insulation. I've done it several times.
You are disappointed? You dodged a bullet. That snake would have arrived dead. No crime was committed. You wasted the police officers' time. Now you're wasting ours.
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