Yes - I know that now but did not know that VE was owned by Reptile Basics at the time and when you go to the VE website they do not mention the racks - only the thermostats. The rack says VE on it. In this case would not have mattered as I am not dealing with them directly and got the same lack of customer service.
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Originally Posted by acecurl16
Curious .. couldn't you just order directly from RBI?
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