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I always say you find out the real measure of a seller only when there's a problem.
I bought a pair of snakes from Ray late last year. When they arrived they were in good health and packaged very well.
However, the carrier had misrouted them and it took 3 days to get them.
I knew the carrier guaranteed on time delivery, and would refund the shipping charges as a result of their mistake.
I emailed Ray about this and within the hour he had sent the full shipping amount to my paypal account.
I wouldn't hesitate to do buisness with Ray anytime in the future. Excellent animals, service, and buisness practices.
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