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Having just done business with Jon, I can tell you his reputation speaks for itself. I can attest that at times his communication has not always been the quickest, but we were able to work thru it. I am not making excuses for Jon as it upset me as well, but looking back, I could have handled the situation better.
It seems Jon has offered a solution and given a logical reason why replacing the female when he gets a confirmed female would have the same net result as if he had sent the female in the first place.
For me, I would not hesitate to do business with Jon again.
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