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My representative originally told me that there was no such waiver, and I needed to call the animal desk. They told me the same thing, they didn't ship live reptiles under any circumstances. I told them I knew better, because I had seen a waiver. This resulted in a telephone call to James Brown in legal. He said that the representative had better learn the process for doing this fast, if he wasn't familiar with it. He then proceeded to tell me that he would contact the representative, who would contact me. This was 3 weeks ago, and since, I have left 2 telephone messages on the representative's voice-mail. I will try again on Monday, and if I don't get any response, I will be calling James Brown again.
I don't know how a national company can be run so half-a**ed and still stay in business. Nobody in the company is familiar with any of their own company's regulations, and calls don't get returned. I'm just glad that I don't have to rely on this slip-shod company to make a living.
In short, I am thoroughly disgusted with this whole process.
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