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I can see both sides of it, Mike.
Rich receives how many of these same questions every day? Eventually anybody would get tired of it, and the quickest and easiest thing is to link them to the sticky. If they can't read and understand it then it's their tough luck.
The dude with the question sees none of the other PM's and emails, he only has one question that could be simple answered. Why can't Rich just answer the question?
I'm sure we could all be a little more gracious to one another.
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