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Don't people remember the old saying, "Don't count your chickens before they hatch"??? It's the same with herps. Until those eggs turn into live animals, you have no product and really shouldn't be taking people's money. At the very least, set the deposit money aside so you'll have it if a refund is needed. I never spend a customers money until they've received their animal and state that they're happy with it. Saves a lot of problems in the end. Bobby obviously isn't the brightest light on the tree, but you would think that he might at least have some common business sense by now. Apparently not though.
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