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Sandra, while some may find what was in your cricket order a not so big deal, if you're unhappy with your purchase, you have every right to warn others. Fluker's did offer to make things right with you, an offer that you declined.
What I do see are error's on both sides. You said yourself that you had a past order that was not to your liking, yet you opted to order from them again. Fluker's should not have shipped that order with cold temps.
Take the advice from Rich and switch cricket vendors.
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